Privacy Policy & Terms and Conditions

This Privacy Policy and Terms and Conditions apply to the website vsgsolar.com and all related intake forms, lead forms (including social media lead forms), communications, scheduling/booking pages, payment links (if any), and services accessed through this website (collectively, the "Services").

The Services are operated by Validated Strategy Group (VSG). By accessing this website, submitting information, or engaging Services, you agree to these terms.

Services accessed through vsgsolar.com may include solar consulting, strategy, advisory services, educational guidance, system review, decision support, planning assistance, and coordination support (such as introductions and communication support with third parties).

VSG does not perform licensed electrical, construction, engineering, roofing, installation, or permitting work, and does not represent that it is a licensed contractor. All information and guidance provided is advisory in nature and is provided for general informational purposes based on the information you provide.

No contractor relationship: VSGsolar.com is not a contractor and does not subcontract field work. If on-site services are needed, those services are performed by independent third-party providers under a separate agreement between you and the provider.

VSGsolar.com collects homeowner inquiries ("Leads") through this website, online forms, and advertising campaigns, including social media lead ads.

Sharing with third parties: If your request reasonably requires on-site service or specialized assistance, VSG may share your information with one or more independent, licensed local service providers so they can contact you regarding your inquiry.

Independent providers: Third-party service providers operate independently. VSG does not control their work, availability, pricing, warranties, permits, or outcomes. Any on-site work, repairs, installations, and related services are the responsibility of the provider and are governed by your agreement with that provider.

Direct contact: By submitting your information, you understand and agree that VSG and/or a third-party provider may contact you by phone, text (SMS), and/or email regarding your inquiry.

VSG may receive compensation in connection with introductions or lead delivery, including lead fees, referral fees, commissions, revenue sharing, or other consideration.

You acknowledge that any agreement for on-site or third-party services is solely between you and the provider, and that VSG is not responsible for third-party performance, workmanship, warranties, pricing, timelines, or outcomes.

• Contact information provided via forms or communications (such as name, email, phone number)
• Service request details you submit voluntarily (such as utility/provider, equipment, system symptoms, photos)
• Communications via email, SMS, phone, chat, or scheduling tools
• Basic analytics and website usage data (such as pages visited, device type, approximate location)

We may use the information we collect to (a) respond to your inquiry, (b) provide advisory Services, (c) coordinate introductions to third-party providers when appropriate, (d) improve our website and Services, (e) maintain records for business, compliance, and dispute resolution purposes, and (f) communicate with you about your request.

If you provide a phone number, you authorize contact by VSG and/or a third-party provider regarding your inquiry, including by call or text message (SMS). Message and data rates may apply.

Opt-out: You may opt out of non-essential marketing messages at any time by following unsubscribe instructions in emails or replying STOP to SMS messages. You may reply HELP for help.

We may send administrative or transactional messages related to your inquiry or Services (for example, appointment confirmations or responses to questions). Opting out of marketing messages does not necessarily opt you out of purely transactional messages.

We retain personal information only as long as reasonably necessary for the purposes described above, including to provide Services, maintain business records, comply with legal obligations, and resolve disputes. We use reasonable administrative, technical, and physical safeguards designed to protect information, but no method of transmission or storage is 100% secure.

VSG makes no guarantees regarding project outcomes, system performance, financial savings, utility billing results, eligibility for incentives, or third-party work. You are responsible for verifying information and for selecting and contracting with any third-party provider.

To the maximum extent permitted by law, VSG and its owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill arising out of or related to the website or Services, even if advised of the possibility of such damages.

We may update this Privacy Policy and Terms and Conditions from time to time. The "Last Updated" date above will reflect the most recent revision. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.

These terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Email: [email protected]
Operated by: Validated Strategy Group (VSG)
Mailing Address: P.O. Box 353, Herald, CA 95638